Terms of Service

These terms cover your use of Clampdown — the monitoring and takedown service, the dashboard, and the free tools on this site. By creating an account or using any of it, you agree to them. If you don't, don't use the service.

What the service does

Clampdown scans public sources for copies of work you tell us to protect, classifies what it finds, and — where you've asked us to — sends removal notices to the hosts, platforms, and search engines involved.

We are not a law firm and nothing we produce is legal advice. Whether a notice succeeds is decided by the party receiving it, not by us. We don't promise that any given copy will come down, that we will find every copy, or that a copy we find is in fact infringing — hosts reinstate content, uploaders file counter-notices, and some matches turn out to be licensed, fair use, or your own distribution. You stay responsible for deciding what to enforce.

Your account

Give us accurate details and keep your credentials to yourself. You're responsible for what happens under your account, so tell us at security@clampdown.ai if you think someone else has access to it. You must be old enough to enter a contract where you live.

Rights in the work you protect

This is the part that matters most. For every title you add, you confirm that you own the copyright or are authorised to act for the owner, and you authorise us to send removal notices on your behalf as your agent.

A takedown notice is a legal statement. In many jurisdictions — including under the US DMCA — knowingly misrepresenting that material is infringing carries liability for the resulting damages and costs. So: don't use Clampdown against work you don't hold the rights to, to suppress criticism, reviews, or reporting, or to target a competitor. You agree to cover us for claims, damages, and costs that follow from notices we sent on your instructions about work you weren't entitled to enforce.

If a counter-notice or dispute lands, we'll pass it to you. Deciding what to do next is yours.

Acceptable use

• Don't use the service to enforce rights you don't have.
• Don't try to break, overload, or reverse-engineer the scanners, the API, or the free tools, and don't work around rate limits or bot checks.
• Don't resell or share access outside the seats on your plan, or use the service to build a competing monitoring product.
• Don't upload malware or anything unlawful.

Free tools

The piracy audit and any other free tool are offered as-is, with no support commitment, and are rate-limited. Their output — counts, grades, estimated revenue loss — is an automated estimate produced from public sources, not a verified finding or a valuation. Don't rely on it as evidence on its own, and don't submit other people's personal information to it.

Plans, billing, and cancellation

Paid plans are billed monthly in advance and renew automatically until you cancel. Cancel whenever you like: your plan runs to the end of the period you've already paid for, and we don't pro-rate partial months. Prices can change, but not mid-period — we'll tell you before a change affects a renewal. Fees exclude any tax we're required to add.

Monitoring and notices stop when a plan ends. Notices already sent stay sent; we can't retract them for you.

Your data

Work you add, and the findings we produce for you, remain yours. We process them to run the service and to send notices on your behalf — see the Privacy Policy for what we collect and who we share it with. You can ask us to export or delete your data at privacy@clampdown.ai.

Suspension and termination

You can close your account at any time. We can suspend or close an account that breaks these terms, that we reasonably believe is being used to send notices without the rights to do so, or that hasn't paid. Where the situation allows it, we'll warn you first.

Availability

We don't offer an uptime guarantee at this stage. We take the service down for maintenance sometimes, and parts of it depend on providers we don't control.

Liability

The service is provided as-is, without warranties beyond those we can't exclude by law. We are not liable for indirect or consequential loss, or for lost sales, revenue, or goodwill — including sales you believe were lost to piracy we didn't catch. Where liability can't be excluded, our total liability is capped at what you paid us in the twelve months before the claim.

Nothing here limits liability for fraud, or for anything else that can't lawfully be limited.

Changes to these terms

We update these terms as the product changes. The date at the top always shows the current version. For changes that materially affect you, we'll email account holders before they take effect; continuing to use the service after that means you accept the new version.

Contact

Questions about these terms? Reach us at legal@clampdown.ai.